Contact us

Let’s build something together.

Reach the right team at Turkito. Pick a channel below and we’ll route your message to the people who can help.

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Talk to the right team

Each address below reaches a dedicated desk — no shared inboxes, no lost tickets.

External cooperation

Brand partnerships and sponsorship, media and content, social promotion and influencer campaigns.

pr@turkito.com

Listing cooperation

Project teams seeking to list a token or explore a product collaboration with us.

listing@turkito.com

Vulnerability report

Responsible disclosure and our security bounty programme for researchers.

security@turkito.com

Legal & compliance

Advice on legal, regulatory or enforcement matters addressed to us.

compliance@turkito.com

Business cooperation

Fiat deposit and withdrawal rails, platform-level business partnerships.

bd@turkito.com

VIP & institutional

Services for institutional clients, market makers, brokers and VIPs.

vip@turkito.com

Charity & public welfare

Charity programme collaboration, donations and public-welfare campaigns.

charity@turkito.com

Product help

Feedback on accounts, products, services and anything else you need.

support@turkito.com
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More ways to cooperate

Beyond a single email, we run structured programmes for partners, creators and large-volume traders.

Ambassador programme

A global partner involved in our marketing operations, helping build a worldwide business ecosystem. If you believe in blockchain and want to take part in our growth and promotion, we’d love to hear from you.

Regional partner

Our overseas operating partners take part directly in running and promoting the exchange in their regions. We’re always looking for outstanding individuals to expand into new markets with us.

Market maker programme

Individual traders and professional firms whose monthly trading volume meets our threshold can apply for market-maker status and enjoy preferential rates and stable API services.

Apply for listing

We select high-quality projects to give users a diverse range of assets. Project teams can submit materials through the listing application channel for review.

Still not sure where to start?

Drop a line to our general support desk and we’ll point you to the right team at turkito.com.